In general everything was perfect, they allowed us to early check in at the minimal cost and on top of that they gave us an incredible suite. The staff was always attentive to our needs, both in reception, cleaning, valets etc. They are incredibly friendly.
The hotel has excellent facilities. Set near the subway, you are in 30 minutes in the center of the city. The staff is very friendly and helpful. In my case, I forgot a gift bag and the sent it to the airport. Excellent resolution. 100% recommended.
Our room was simply fantastic of optimal size with a spectacular view of the city. Nothing to complain about. I had already experienced the Majestic of Kuala Lumpur so I was very excited about this one and I am not disappointed at all. An excellent place including the restaurants and bars on site, fantastic!
The private beach, lounge chairs and attention in the swimming pool. Towels, restaurants, the best breakfast included that I have seen in a hotel, very varied and of excellent quality. The perfect JBR location. Many panoramas. I had the most expensive week of the year but it was worth it. I recommend spending New Year's Eve in this hotel and not going to see the Burj Khalifa where the streets are full..
The view from our room was incredible. The staff was very kind and attentive. We had transfers to and from a private beach near the Burj Arab, access to the Wild Wadi (water park) for free, transfer to the Dubai Mall. The breakfast was very good and varied. There is a small "mall" inside the hotel where you can even find a Starbucks! My wife and I loved everything.
Excellent quality-price ratio. It has absolutely everything. 5 huge pools with a place for children full of slides and games, and a place for grown-ups. Restaurants, indoor pool, breakfast in the room is unbeatable. Everything was refurbished from the 11th floor up, Wow!
The attention of the staff, the room, the exclusive lounge bar, the reception, everything is a luxury, ideal to relax and enjoy! The views from the room are incredible, the attention of the staff is excellent, I loved it!
Everything, I would emphasize the breakfast: complete and varied. Very spacious room. Very friendly and attentive staff. Set near the Dubai Mall. They have a shuttle to the most outstanding attractions. Perfect hotel, no doubt I will repeat on my next trip to Dubai.
200 METERS FROM A RED LINE SUBWAY STATION THAT CROSSES DUBAI FROM SIDE TO SIDE. THAT SUBWAY TAKES YOU FOR EVERYTHING AND LEAVES YOU CLOSE TO EVERYTHING. Great. COST APPROX 5 DIRHAMS PER TRIP PER PERSON.
The staff is charming, the concierge, the receptionist, the bellboy, the waiters were very attentive. The cleaning staff cleans room very good. They leave the newspaper at your door early in the morning. The location is very good. The room is comfortable. clean. spacious and you have the option to open the window a little and let in some natural air not only the air conditioning that works very well. The breakfast is varied although I only drink coffee and toast. the guests can enjoy food because there is everything you need.
excellent hotel. lots of small details for guests' comfort like fruits and coffee machine in the room, bathrobe and good amount of towels. all in all, great service.
We booked a standard room and were given a superior one. Very nice staff, comfort of bed and cleanliness. Also, there were always taxis available at the door. Highly recommended, we were delighted!
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